Infrastructure
We at Tenet provide our personnel with cutting edge technologies and enable them to work in a high class work environment so that they can deliver quality output. Plentitude of options for relaxation and entertainment is available for the employees. At the same time, we ensure that our customers receive world class facilities once they outsource their business processes to us. Let’s see how tenet meets the requirements to be a world class BPO or contact center in India.
Facility: We provide our employees with high class facilities. Apart from exclusive work environment we always try to create an easy yet professional ambience inside our office.
Facilities include:
- Office space - approx. 3500 Sq. ft
- Training Room with audio, video and desktop computers
- HR/Admin Room
- Cafeteria, Medical and Rest Room
- Lobby and Lawn
- Pickup and drops for all employees
- Physical security
Technology: By using high definition hardware devices and latest technologies we help our clients get all the technical benefits of recent times and the employees get the chance to master the devices and technologies of the day.
Our technical features include:
- High definition devices and software
- 100% power back up from UPS
- Captive Generators
- Adequate redundancy in Media, Network, Power and other critical components
- Physical, network, media and logical security
Connectivity: Our contact center is equipped with up-to-date hardware devices that enable us to stay in touch with our clients 24x7. Power back up and own captive generators help us remain live during power failures.
Our connectivity relies on the following features:
- VPN Connectivity with client
- 100% power back up from UPS
- Captive Generators
Business Continuity: At Tenet we have implemented the Business Continuity model that best fits the BPO segment. Strategies and management policies are applied at various levels of business processes and are changed with the extent of complexity. All the subsets of business continuity are taken care of efficiently.
Our business continuity model includes:
- Voice Calling – 30 seats
- Non-Voice – 30 seats
- Capacity to grow – 200
- Disaster Recovery
- 100% Power Backup
- Adequate redundancy
