Technology: By using high definition hardware devices and latest technologies we help our clients get all the technical benefits of recent times and the employees get the chance to master the devices and technologies of the day.
Our technical features include:
- High definition devices and software
- 100% power back up from UPS
- Captive Generators
- Adequate redundancy in Media, Network, Power and other critical components
- Physical, network, media and logical security
Connectivity: Our contact center is equipped with up-to-date hardware devices that enable us to stay in touch with our clients 24x7. Power back up and own captive generators help us remain live during power failures.
Our connectivity relies on the following features:
- VPN Connectivity with client
- 100% power back up from UPS
- Captive Generators
Business Continuity: At Tenet we have implemented the Business Continuity model that best fits the BPO segment. Strategies and management policies are applied at various levels of business processes and are changed with the extent of complexity. All the subsets of business continuity are taken care of efficiently.
Our business continuity model includes:
- Voice Calling – 30 seats
- Non-Voice – 30 seats
- Capacity to grow – 200
- Disaster Recovery
- 100% Power Backup
- Adequate redundancy
Download Tenet Systems Profile PDF to know about our infrastructure in details. |
