OUR FACILITY OVERVIEW
An Operations room, with 50 workstations.
A Training room, with a capacity of 25..
A conference room.
A HR room and a Reception.
A Medical/Rest room with two beds.
A cafeteria and washrooms.
Security Guards are deployed at different places.
Food in the cafeteria is outsourced to 3rd party vendors.
OUR TECHNICAL OVERVIEW
Two 24 hrs High Sped Internet Connectivity (Email/Chat)
24 hrs VOIP connection for voice based support. With VOIP phone.
32 – seat Dialer, (immediately scaleable to 50 seats) for voice support.
High Speed Broadband. (ISP: VSNL)
Broadband connection, as part of our BCP (ISP: Reliance)
Bandwidth: 2 MBPS
WHY TENET?
We have 24X7 E-Reps Available online.
Stringent Quality Control. BS7799 and ISO15000 Compliant
Skilled E-Reps and Voice agents
Latest Technology and Infrastructure
Strong Management focus
Commitment to deliver the best
Ability to scale up fast
Strict hiring process
Low Cost